Privacy Policy

1. Introduction

Shrewsbury Town Football Club Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it and your rights in relation to that data. It applies to information we collect through this website and any related services.

We are registered as a data controller with the Information Commissioner's Office (ICO). Our registered address is Montgomery Waters Meadow, Oteley Road, Shrewsbury, SY2 6ST.

2. Data We Collect

We may collect and process the following categories of personal data: your name, email address, postal address, telephone number, payment card details (processed securely via our payment provider), and information about your use of our website including pages visited and links clicked.

We collect this information when you purchase tickets or merchandise, register for an online account, contact us with an enquiry, or participate in any surveys or competitions we may run.

3. How We Use Your Data

We use your personal data to process orders and bookings, manage your account, send you marketing communications you have requested, respond to enquiries, and improve the services we offer. We will not sell your personal data to third parties.

We may share your data with trusted third-party service providers who help us deliver our services (such as payment processors, email platforms and ticketing partners), but only where those parties are contractually obligated to keep your data secure.

4. Your Rights

You have the right to request access to the personal data we hold about you, to correct inaccurate data, to request deletion of your data, to object to or restrict processing, and to request portability of your data. To exercise any of these rights please contact us at data@shrewsburytown.com.